Home

The auto glass TPA built to make claims seamless.

G/TPA handles every auto glass claim — inbound calls, shop dispatch, invoice review, and payment — under your brand name.

THE CHALLENGE

Glass claims are high volume and operationally complex

High Call Volume

Glass claims flood your call center, pulling resources from higher-value work.

Accuracy Requirements

VIN verification, coverage checks, and pricing validation demand precision every time.

Shop Network Complexity

Recruiting, vetting, and managing glass shops across a wide geography is a full-time job.

Payment & Fraud Controls

Invoice review, fraud monitoring, and timely EFT payments require dedicated infrastructure.

OUR SERVICES

Everything your glass program needs

Branded Call Center

We answer as your carrier, not ours

Policy & VIN Verification

Real-time coverage and vehicle checks

Shop Dispatch

Matched to your network, fast

Invoice Review

Every bill audited before payment

EFT Payment

Fast, reliable shop payments

Fraud Monitoring

Proactive detection and escalation

HOW IT WORKS

Three simple steps

1

Policyholder Calls

Your policyholder calls the branded claims line and reaches G/TPA.

2

G/TPA Verifies & Dispatches

We verify coverage, confirm the VIN, and dispatch a vetted network shop.

3

Work Completed & Shop Paid

The repair is done, invoice reviewed, and the shop is paid via EFT.

< 4 weeks

To go live

< 8 min

Avg call handle time

100%

Carrier data ownership

48-72 hr

Breach notification SLA

WHY G/TPA

What makes us different

Relationship-First Culture

We build real partnerships, not transactions.

Your Data Stays Yours

GLBA compliant. 100% carrier data ownership.

Flexible Fee Structure

Per-claim, monthly, or volume-tiered pricing.

Fast Onboarding

Go live in under 4 weeks.

Schedule a 30-minute discovery call

Learn how G/TPA can manage your glass claims program end-to-end.

claims@gtpa.com • 102 E 2nd St. Unit C, Davison, MI 48423